Regulations

N.T.P. “Proper Pizza”
Business Number: 810476160
Address: Robert Doll Objekti I N.P.B. Nr.01, Prishtinë, 1000, Kosova
Email: info@properpizza.com
Phone: +38344131310

1. Order Placement

  • Orders can be placed via our website order.pizzaproper.com or through contact forms.
  • Users must provide accurate and up-to-date information when placing an order.

2. User Conduct

  • Users must conduct themselves in a respectful and ethical manner when using the platform.
  • Harassment, hate speech, or any form of discriminatory behavior will not be tolerated.

3. Product Listings

  • Sellers must accurately represent products, including their condition, price, and availability.
  • Prohibited items, such as illegal or harmful products, are strictly forbidden.

4. Transactions and Payments

  • Transactions must be completed using secure and approved payment methods.
  • Users must promptly fulfill their obligations, such as delivering products or paying for purchases.

5. Dispute Resolution

  • Users should attempt to resolve disputes amicably through communication.
  • The platform may provide dispute resolution services or mediation if needed.

6. Privacy and Data Protection

  • The platform is committed to protecting user data and complies with applicable data protection laws.
  • Users are encouraged to review the Privacy Policy for details on data handling.

7. Intellectual Property

  • Users must respect intellectual property rights, including copyrights and trademarks.
  • Listing or selling counterfeit or infringing items is strictly prohibited.

8. Reviews and Ratings

  • Users may provide honest feedback and ratings for transactions.
  • False or malicious reviews are not allowed.

9. Security

  • Users must not engage in any activities that compromise the security or integrity of the platform.
  • Reporting of security vulnerabilities is encouraged.

10. Termination of Service

  • The platform reserves the right to suspend or terminate service for violations of these regulations.
  • Users may appeal such decisions in accordance with the platform’s procedures.

11. Changes to Regulations

  • The platform may update or modify these regulations as needed, with notice to users when significant changes occur.